{"xsrfToken":"8be500a77a36e3c84d2abc1f3e80c343cf40a26f_lout","helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/ea9ec3d2-894b-4172-8dbf-2b6e95bac8b3/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI2ZTcwYTE1OC0zYzRkLTRiYjUtODAyYi04YjUzMjgyZDY4MWQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmVhOWVjM2QyLTg5NGItNDE3Mi04ZGJmLTJiNmU5NWJhYzhiMyI6WyJyZWFkIl19LCJleHAiOjE3MjIwNzAzNTYsIm5iZiI6MTcyMjA2OTc1Nn0.u9HHhk8drIy6KEQMtQuJiiXqVwYgQFKbXLnLv8pyDXM&client=6e70a158-3c4d-4bb5-802b-8b53282d681d&mode=fit","logoId":"ea9ec3d2-894b-4172-8dbf-2b6e95bac8b3","isLogoAvailable":true,"helpCenterTitle":"DA Self-Service Centre","sharedPortalName":"DA Self-Service","userInitialAnnouncementHeader":"Data Action NOTIFICATION:","userInitialAnnouncementMessageWiki":"<p>Friday, 26 July 2024 – Remedy to Jira/JSM migration activities have commenced and will be completed by Monday, 29 July 2024.</p>\n<p>The DA Client Support (DACS) and DA Service Hub (DASH) portals will not be visible from 5pm (ACST) on Friday, 26 July 2024 until 10am (ACST) Monday 29 July 2024. If migration completes earlier than planned, this notification will be removed and the portals reinstated.</p>\n<p>During the migration, service requests will be unavailable. However, you will still be able to raise an incident by contacting <a href=\"mailto:servicedesk@da.com.au\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">DA Service Desk</a> via email or call (08) 8201 1400.</p>\n<p>Please note: for major incidents (P1 or P2), please continue to use normal process: call the DA Service Desk on (08) 8201 1400 (please do NOT send an email).<br> After migration has successfully completed, all ideas will need to be submitted to the Ideas portal, and service requests will need to be submitted via our DA Client Support (DACS) portal.</p>","translations":{"en-US":{"helpCenterTitle":"DA Self-Service Centre","sharedPortalName":"DA Self-Service","localeDisplayName":"English (United States)"},"en-GB":{"helpCenterTitle":"DA Self-Service Centre","sharedPortalName":"DA Self-Service","announcementHeader":"Data Action NOTIFICATION:","announcementMessage":"Friday, 26 July 2024 – Remedy to Jira/JSM migration activities have commenced and will be completed by Monday, 29 July 2024.\n\nThe DA Client Support (DACS) and DA Service Hub (DASH) portals will not be visible from 5pm (ACST) on Friday, 26 July 2024 until 10am (ACST) Monday 29 July 2024. If migration completes earlier than planned, this notification will be removed and the portals reinstated.\n\n\nDuring the migration, service requests will be unavailable. However, you will still be able to raise an incident by contacting [DA Service Desk| mailto:servicedesk@da.com.au] via email or call (08) 8201 1400.\n\n\n\nPlease note: for major incidents (P1 or P2), please continue to use normal process: call the DA Service Desk on (08) 8201 1400 (please do NOT send an email).\nAfter migration has successfully completed, all ideas will need to be submitted to the Ideas portal, and service requests will need to be submitted via our DA Client Support (DACS) portal.","localeDisplayName":"English (United Kingdom)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-GB","userLanguageTag":"en-GB","portalThemeColor":"#3b4cae","helpCenterTitleColor":"#e96b0c","bannerMediaApiUrl":"https://api.media.atlassian.com/file/0179f15f-ac6f-4ce8-96cb-6190cd01a9ec/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI2ZTcwYTE1OC0zYzRkLTRiYjUtODAyYi04YjUzMjgyZDY4MWQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjAxNzlmMTVmLWFjNmYtNGNlOC05NmNiLTYxOTBjZDAxYTllYyI6WyJyZWFkIl19LCJleHAiOjE3MjIwNzAzNTYsIm5iZiI6MTcyMjA2OTc1Nn0.oquEXbLxgHNZql3W2tUxRWL21_NDjS1N1J-lZ6OOq2o&client=6e70a158-3c4d-4bb5-802b-8b53282d681d&height=300&mode=fit","bannerMediaApiFileId":"0179f15f-ac6f-4ce8-96cb-6190cd01a9ec","useDefaultBanner":false,"isBannerAvailable":true},"forgotPassword":{"resetUrl":"/servicedesk/customer/user/forgotpassword"},"login":{"allowCookies":true,"contactAdminLink":"please contact your Jira administrators","elevatedSecurityCheckShown":false,"loginUrl":"/servicedesk/customer/user/login","canReset":true,"sdUserSignUpEnabled":false,"redirectUrl":"https://id.atlassian.com/login","aidEnabled":true,"loginAnnouncementSubject":"","loginAnnouncementMessage":"","loginAnnouncementLocale":""}}